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17:17 20 May 18
When our AC's pump leaked in our basement and cooled the house inadequately on days over 80 degrees, TimeSaver had a guy come out the same day I called. The man on the phone and the one who came to the door were both polite and upfront about pricing, and the latter replaced our pump and cleaned out our clogged outdoor unit in less than an hour. We now have a dry basement and an AC that can keep up with the heat. 🙂
16:39 30 Mar 18
Prompt. Polite. Informative. Definitely call again if something goes wrong.
02:03 02 Feb 18
The service was great! We called after hours with a heater issue and they were here within the hour. They had it fixed within a short amount of time and it was great to have the heat back for the cold night.
19:39 15 Mar 18
I will go definitely have them do all my Heating and Cooling work from here on out. Great experience, professional and will answer any questions you have.
12:52 14 May 18
Great experience and very knowledgeable, will use again!
Lori Mendenhall Durant
Very professional staff. Had a new heating/air conditioning system put in and a new water heater. Fair price and excellent work. The team cleaned up after themselves and even hooked up my washer and dryer afterwards. They have also been doing some plumbing work for us on a remodel and again, nothing but informative and professional. Thank you so much to Monte and his crew! Monte always goes the extra mile!
Monte was right on time, professional and completed the repair expertly. The work had to be done on a Saturday and he never lost his smile or professionalism. He exhibited exceptional customer service. I recommend Monte and will use them again in the future.
The only person I would ever call is Monte! Very reasonable,fair rates! Fast and reliable service!
We have used for years they always do a great job and very friendly and explain the issues so you understand what they are doing . . Highly recommend them .
Janet Perry Schreck
Monte was on time and very pleasant to do business with. Not much wrong here but replaced 1 part.
Cathy Swanstrom Augustyniewicz
We have used One Hour Heating and Air for almost all of the 14 years we've lived in Wichita. They are always very prompt with meeting our needs and really go out of their way make sure we get what we want when we want it. They replaced both our air condition and furnace about 5 years ago and we have had no issues with it since. Monte did not try to sell us a unit that was over priced and "too big" for our house. He explained what we needed and why and didn't try to push anything more on us. They are always professional and courteous always show up within the allotted time. And if they can get to us in the same day, they do. We highly recommend them!
Janet Moshier Schmid
Came same day I called. The technician was efficient and friendly.
I called saturday afternoon because of a small leak in basement water pipe and with in 2 hours it was fixed and great top service. Highly praised with Monty and staff.
I have been using OneHour for the last 4yrs. They service my heating/air unit twice a year and they're always my first phone call, when something goes wrong on it. Shawn came out this last week and changed out our capacitor. It went boom! Always hard working, honest about the problem, and gets the unit back up and running quickly. Would recommend!
You can tell customer service is their number one priority. Technicians know what they are doing and get it done in a timely manner explaining any problem and cost. Would highly recommend them!!
Yesterday, my air conditioner was clearly not working properly. In the middle of summer with four children, that is panic time! I called One Hour and was told that the guaranteed time slots were filled for the day but they could place me on the standby list. I was told the technician would call when he was on his way. Imagine my surprise when Andrew called LESS than an hour later and pulled in my driveway!! I was elated. I was given exact prices and he was able to diagnose the problem almost immediately. Andrew was patient with all my question-asking, answered everything and was incredibly patient with all my children! (Including the two year old who wanted to "help".) I would absolutely recommend them and will be using them if/when we ever have an issue again. Thanks One Hour!!
Cathy Lindbloom - Siemens
Monte was able to stop by and identify the problem fast! My a/c was back up and running by lunch time! Thank you for your prompt service! We appreciate it!
I called first thing this morning the dispatch said someone would call me back.. 2 mins later Monte called me and told me he would be here after lunch.. Monte showed up and explained what he was going to do and just like that my Ac was fixed.. I will be calling them if I need them again...
Sherry Howell Kilgariff
Came right out ... problem was determined and fixed within less than an hour! Highly recommend.
Lisa Kelly Mitchell
Shawn was right on time and checked out my AC unit for the year! I'm glad I got the call Sat. to set up the appointment with warm weather here again! Thank you Time Saver!
Monte and the guys are the best. They put in our furnace/ac, tankless water heater and plumbed our home a few years back. It was s great experience and they have done all our maintenance since and were very happy. Monte always goes that extra mile.
great service! thanks guys for helping me out on such short notice!
Great Job! Monte came out on a short notice and got us fixed up quick! My first choice for plumbing in Hutch!
My furnace went out during the cold season. They showed up quickly, fixed the problem and gave great service. They had us back and running in no time! Thanks for the great service!!!
Scheduled appointment and arrived when they said they would. Came equipped and prepared. Did a clean and professional job. cleaned up after himself. Was friendly and informative.
Awesome folks that try to help you out any way they can.
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